Privacy Policy — NetBoost Setup

1. Introduction

NetBoost Setup (netboostsetup.com) is an independent third-party technical support provider. We are not affiliated with any hardware manufacturer. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website.

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Plain Language Summary

We collect basic info like your name, email, and browsing activity to provide support. We use Google Ads and Analytics which may set cookies. You have full rights to access, correct, or delete your data at any time.

2. Data We Collect

You provide directly: Name, email, phone number, extender model, router brand, and support message content.

Data Type	Examples	Purpose
Log Data	IP address, browser type, OS	Security & Diagnostics
Usage Data	Pages visited, time on page, clicks	Analytics & UX
Cookie Data	Session IDs, ad click IDs	Ads & Preferences
Location Data	Country / region (IP-derived only)	Compliance & Targeting

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What We Do NOT Collect

We do not collect government IDs, payment data, router/extender passwords, or sensitive personal data under GDPR Article 9.

3. How We Use Your Data

To respond to support requests and provide setup guidance.
To analyse website usage and improve navigation and content.
To send confirmation emails and service-related notifications.
To deliver relevant ads via Google Ads including remarketing (see Section 4).
To measure site performance using Google Analytics.
To comply with applicable laws and detect fraudulent activity.

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We Never Sell Your Data

NetBoost Setup does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Google Ads & Advertising Disclosure

This website uses Google Ads and related Google advertising products. We comply with Google’s Advertising Policies and the EU User Consent Policy where applicable.

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Google Advertising Disclosure

Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our site. You may opt out of personalised advertising at adssettings.google.com.

We also use Google Analytics 4 with IP anonymisation enabled — your full IP address is never stored. We use Google Remarketing (DoubleClick cookie) to show ads to previous site visitors as they browse the Google Display Network.

5. Cookies

Cookie	Provider	Type	Expiry
_ga	Google Analytics	Analytics	2 years
_gid	Google Analytics	Analytics	24 hours
IDE	Google Ads / DoubleClick	Advertising	13 months
_gcl_au	Google Ads	Advertising	90 days
JSESSIONID	NetBoost Setup	Necessary	Session

You can opt out of Google personalised advertising at adssettings.google.com or via the Network Advertising Initiative at optout.networkadvertising.org.

6. Your Rights

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Right to Access

Request a copy of all personal data we hold about you.

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Right to Erasure

Request deletion of your personal data ("right to be forgotten").

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Right to Rectification

Request correction of inaccurate or incomplete data.

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Right to Portability

Receive your data in a structured, machine-readable format.

To exercise your rights, email privacy@netboostsetup.com. We respond within 30 days. GDPR, CCPA, and COPPA compliant.

7. Contact

Method	Details	Response
Email	privacy@netboostsetup.com	5 business days
Support	support@netboostsetup.com	24 hours
Phone	1-800-555-0100	Mon–Sun 8AM–10PM EST
Mail	100 Tech Plaza, Suite 400, Austin, TX 78701	30 days