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Our Privacy Policy

We are committed to protecting your personal information. This policy covers data collection, use, and Google Ads disclosure. Last updated: November 1, 2024.

1. Introduction

NetBoost Setup (netboostsetup.com) is an independent third-party technical support provider. We are not affiliated with any hardware manufacturer. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website.

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Plain Language Summary

We collect basic info like your name, email, and browsing activity to provide support. We use Google Ads and Analytics which may set cookies. You have full rights to access, correct, or delete your data at any time.

2. Data We Collect

You provide directly: Name, email, phone number, extender model, router brand, and support message content.

Data TypeExamplesPurpose
Log DataIP address, browser type, OSSecurity & Diagnostics
Usage DataPages visited, time on page, clicksAnalytics & UX
Cookie DataSession IDs, ad click IDsAds & Preferences
Location DataCountry / region (IP-derived only)Compliance & Targeting

3. How We Use Your Data

  • To respond to support requests and provide setup guidance.
  • To analyse website usage and improve navigation and content.
  • To send confirmation emails and service-related notifications.
  • To deliver relevant ads via Google Ads including remarketing (see Section 4).
  • To measure site performance using Google Analytics.
  • To comply with applicable laws and detect fraudulent activity.
We Never Sell Your Data

NetBoost Setup does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Google Ads & Advertising Disclosure

This website uses Google Ads and related Google advertising products. We comply with Google’s Advertising Policies and the EU User Consent Policy where applicable.

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Google Advertising Disclosure

Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our site. You may opt out of personalised advertising at adssettings.google.com.

We also use Google Analytics 4 with IP anonymisation enabled — your full IP address is never stored. We use Google Remarketing (DoubleClick cookie) to show ads to previous site visitors as they browse the Google Display Network.

5. Cookies

CookieProviderTypeExpiry
_gaGoogle AnalyticsAnalytics2 years
_gidGoogle AnalyticsAnalytics24 hours
IDEGoogle Ads / DoubleClickAdvertising13 months
_gcl_auGoogle AdsAdvertising90 days
JSESSIONIDNetBoost SetupNecessarySession

You can opt out of Google personalised advertising at adssettings.google.com or via the Network Advertising Initiative at optout.networkadvertising.org.

6. Your Rights

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Right to Access

Request a copy of all personal data we hold about you.

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Right to Erasure

Request deletion of your personal data ("right to be forgotten").

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Right to Rectification

Request correction of inaccurate or incomplete data.

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Right to Portability

Receive your data in a structured, machine-readable format.

To exercise your rights, email privacy@netboostsetup.com. We respond within 30 days. GDPR, CCPA, and COPPA compliant.

7. Contact

MethodDetailsResponse
Emailprivacy@netboostsetup.com5 business days
Supportsupport@netboostsetup.com24 hours
Phone1-800-555-0100Mon–Sun 8AM–10PM EST
Mail100 Tech Plaza, Suite 400, Austin, TX 7870130 days
⚠ Disclaimer: NetBoost Setup is an independent third-party technical support providerNOT affiliated with, endorsed by, or sponsored by NETGEAR, TP-Link, Linksys, ASUS, D-Link, Belkin, Motorola, Eero, or any other hardware manufacturer. All brand names and trademarks are property of their respective owners, referenced solely for identification. Our fee covers independent support only — not manufacturer warranty service.   |  Terms of Service  |  Privacy Policy  |  Full Disclaimer